Terms of use

These terms cover your use of the Almirah app and website. By creating an account you agree to them. If you don't agree, please don't use Almirah.

The service

Almirah is an encrypted vault for your family's documents, with family sharing and renewal reminders. Country packs list common documents and deadlines as a guide. They are not legal, immigration or financial advice, and rules change: always check with the issuing authority.

Almirah is not affiliated with any government or government ID service.

Your account and your keys

• You need an email address you control. Keep your devices and email secure.
• Your passphrase and 24-word recovery key protect your vault. We never have them, so we can't reset your passphrase or recover your documents if you lose both.
• You're responsible for who you invite. Every member of a vault can see every document in it.

Your content

Your documents stay yours. We store them only in encrypted form to provide the service, and we can't read them. Only upload documents you have the right to hold, and don't use Almirah for anything unlawful.

Plans and payment

• Almirah has a free plan and paid Personal and Family plans, sold as in-app subscriptions through the App Store or Google Play.
• Subscriptions renew automatically until you cancel in your App Store or Google Play account settings. Refunds are handled by Apple or Google under their policies.
• Each plan has a storage limit. At the limit, uploads pause; nothing is deleted. If you move to a smaller plan while over its limit, the vault becomes read-only until you're back under it.
• We'll give notice in the app before we change prices for existing subscribers.

Availability

We work hard to keep Almirah running and your data safe, but we can't promise the service will always be available or error-free. Keep originals of important documents.

Ending your account

You can delete your account at any time (see Support). We may suspend accounts that break these terms or put the service or other users at risk. If we ever shut Almirah down we'll give you at least 60 days' notice to download your documents.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that can't be excluded. Otherwise, to the extent the law allows, Almirah isn't liable for indirect or consequential loss, including missed deadlines, and our total liability is limited to the amount you paid us in the 12 months before the claim.

General

These terms are governed by the laws of Queensland, Australia. We may update them; we'll change the date above and tell you in the app before significant changes apply. Questions: hello@getalmirah.app.